Shipping policy

Shipping Policy

MAYA & MINE is operated by Gabriella Moda LLC, 1770 Logans Way, Blanco, TX 78606, United States.

Countries We Ship To

We currently ship to: United States, Canada, Mexico, United Kingdom, Germany, France, Spain and Australia.

Shipping Costs

  • United States: FREE standard shipping on every order.
  • Personalized & made-to-order products (plush, keychains, lamps, nesting dolls, personalized necklaces): FREE shipping to all the countries listed above.
  • Personalized t-shirts: FREE standard shipping in the United States; international shipping rates are calculated by weight and shown at checkout.
  • Handmade faith jewelry (bracelets and chokers shipped from our studio in Texas): FREE in the United States; $25.00 USD flat rate to other countries.

The exact shipping cost for your order is always shown at checkout before you pay.

Processing & Delivery Times

Personalized & made-to-order products

These items are made especially for you by our production partners.

  • Production time: 3–5 business days
  • Shipping time (United States): 7–12 business days after production
  • Shipping time (international): 7–21 business days after production

Personalized t-shirts

Each shirt is personalized and printed on demand by our US-based print partner.

  • Production time: 2–3 business days
  • Shipping time (United States): 2–5 business days after production
  • Shipping time (international): 10–30 business days after production

Handmade faith jewelry

These items are in stock and ship from our studio in Blanco, Texas.

  • Processing time: 1–3 business days 
  • Shipping time (United States): 2–8 business days
  • Shipping time (international): 7–21 business days

Delivery times are estimates. Holidays and high-volume periods may add a few days. Please order early if you need your gift by a specific date.

Multiple Packages

If your order includes items from more than one group above, they ship from different locations and may arrive in separate packages on different days, each with its own tracking number.

Tracking

You will receive a shipping confirmation email with tracking information as soon as your order ships.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes or VAT charged by the destination country. These charges are not included in our prices and are the responsibility of the customer.

Incorrect Addresses

Please double-check your shipping address at checkout. If you notice an error, contact us right away and we'll correct it if the order hasn't shipped yet. If a package must be reshipped because of an incorrect address provided by the customer, additional shipping charges may apply.

Lost or Delayed Packages

If your tracking hasn't updated for an extended period, or your package shows as delivered but you can't find it, please contact us and we'll work with the carrier to resolve it.

Contact

MAYA & MINE · Gabriella Moda LLC, 1770 Logans Way, Blanco, TX 78606, United States
Phone: +1 (281) 802-0203
Email: mayanartisansusa@gmail.com

Last updated: October 2026